Community Services
The nature of Zanby online communities:
Sustain, grow, succeed.
The best technology platform in the world won’t perform if you don’t nurture the development of human elements like creating, inspiring and growing your community.
No problem. We offer extensive and customized Community Services to help you harness and unleash the power of collaboration and community within your organization.
Establishing awareness and understanding of your Online Community:
The foundation of a successful enterprise community is to first establish awareness and understanding of what you want to accomplish and, more importantly, what you want people (employees, customers, etc.) to do. Through proven Organizational Effectiveness models, we bring streamlined tools, methods and processes that help you:
Comprised of one over-arching family – the enterprise – and as many individuals, groups and group families as you wish, an ESA can be:
- Inspire and develop participation and recognition
- Build capability for quality, up-to-date content
- Reinforce and communicate value of community
- Establish ground rules / clear policies
- Explain member-driven features and tools
- Maintain open access
- Evolve transparency; nurture authenticity
Growing your Online Community’s culture, participation and collaboration:
Next, we help take your online community to new heights with ongoing growth tactics and initiatives. All to help you get the most out of Zanby, all to help your organization get the most out of itself. Offerings include:
- Inspiring participation: Communicating with members through forums, discussions, e-mails, video, podcasts, etc.
- Receiving member feedback
- Recognizing positive participation
- Providing seeded content
- Creating online events
- Fostering trust
- Revising ground rules / policies as needed / site moderation
How to take advantage of these services:
If Zanby is right for your company, the experience will be tailored to your organizational structure and culture. Same with your community services. Please contact us to learn more about how Zanby can help your online community succeed in incredible ways. Contact us to find out how